Appliance repair reviews / Highlands County, FL and nearbyCustomer reviews

★★★★★

Service technician was knowledgeable and friendly. My washer and dryer are working as they should. Jose kept in contact with me as to scheduling and the steps that took to repair my appliances. Thank you so much !

★★★★★

Guy that came to our home to fix our planned was so kind and polite clean neat quick great job best repairman ever had in our home Highly recommend this man thank u so much

★★★★★

Service was fast and professional

★★★★★

Diagnostic service was provided within 24 hrs and repaired 2 days later after the part came in

★★★★★

Great service!

★★★★★

Very professional, great communication

★★★★★

Very professional, great communication Fast response

★★★★★

Good reliable service!

★★★★★

Company that handles the service is wonderful. They were able to meet my needs and understanding my circumstances were able to do it in a timely manner and I am extremely grateful!

★★★★★

He was knowledgeable and friendly

★★★★★

Amazing technician was punctual, respectful, friendly and highly knowledgeable. He clearly explained the problem. Great service.

★★★★★

Jose was in constant communication with me about service call. His man came out and was courteous and competent, identified the issues quickly.

★★★★★

Great communication, super quick to respond to issue and got the job done quickly!

★★★★★

Jose is very responsive to questions and keeps you informed about the repair process

★★★★★

Excellent and fast.

★★★★★

They were excellent, very knowledgeable and friendly. Highly recommended!

★★★★★

Technician was able to complete.the repairs in just a few short days. They called to confirm appointments and arrived in a timely manner. He was pleasant, efficient and friendly!

★★★★★

They worked hard to solve the problem

★★★★★

Fast service, great technician

★★★★★

Tehnician was on time and efficient

★★★★★

Efficient, courteous and friendly

★★★★★

Very professional company

★★★★★

Very efficient.

★★★★★

Very professional, friendly and proficient

★★★★★

I gave that rating due to the service rendered. He came and checked to see what was required to complete the repair. He was very courteous as always. He came back on yesterday and completed the repair.

★★★★★

Tyler installed the wall outlet effectively and promptly. He was clean and neat.

★★★★★

Responded very quickly by phone and was at our home the same day! Very pleasant

★★★★★

Hosea (SOS, Inc) completed the service order yesterday afternoon. He had to order parts in two separate orders but it was finally done. Constant communication was made until completion. He’s very fast worker and also thorough.

★★★★★

Service provided was great!

★★★★★

He was fast and honest

★★★★★

Because you always provide great service!!! Great knowledgeable technicien! Thanks!

★★★★★

Extremely highest level of professionalism and expertise with technical knowledge.

★★★★★

Quick response. When the parts arrived resolved the issue quickly

★★★★★

Hosea was the Technician, and he completed the job on yesterday.

★★★★★

They did outstanding work. Thank you.

★★★★★

Mr Soto spent hours trying to resolve this problem

★★★★★

He found the problems fast and came back quickly once the parts arrived.

★★★★★

Technician, Jose, was timely,and very professional. He kept in contact with me to let me know he was coming and what was going on with our refrigerator. He also helped with instructions on how to proceed with the next step and to ensure the proper paperwork made it to our insurance company. He was wonderful!

★★★★★

SOS communicates well and shows up on time. The work was performed to remedy the issue.

★★★★★

He was there the same day , had to order part. Came back on Wednesday and the repair was done. Awesome service.

★★★★★

SOS is terrific

★★★★★

They were here the next day, resolved the problem and followed up twice. Outstanding service!

★★★★★

Outstanding, took time to explain everything. Needs a raise.

★★★★★

Our technician, Jose Soto, was timely, friendly, professional and efficient. He also communicated well and timely.

★★★★★

The repair person was very timely and kept me informed on my repair. I would highly recommend him to anyone.

★★★★★

Great guy

★★★★★

Jose is fantastic!

★★★★★

Very kind and very professional.

★★★★★

Terrific guy, came back twice due to parts, but was a very hardworking individual.

★★★★★

SOS Repair and Service operates in a Courteous, professional, customer service oriented manner!

★★★★★

They are awesome

★★★★★

Jose was terrific. Quick couole of visits for troubleshooting and a fonal fix. If I didn’t have AHS I would these folks directly.

★★★★★

Awesome! keep constant communication

★★★★★

Very friendly. Fixed my problem quickly.

★★★★★

Great technician

★★★★★

Always pleasant and informative

★★★★★

He was on time, very professional, and had to problems fixed in no time. I highly recommend them

★★★★★

Jose is always prompt with the service explains in detail what's going on and what the problem was, and he always fixes it

★★★★★

Service was excellent. Fast response and great service

★★★★★

Very professional, timely and polite!

★★★★★

Arrive when he said, very professional, problem resolved

★★★★★

Read some crazy Reviews about American Home Shield. Was very skeptical about dealing with them. I have got to say My experience was amazing! Fridge and stove went Out almost at the same time, repair of stove took a little time but is fixed and then they replaced my fridge very quickly and effortlessly I am beyond happy!!

★★★★★

He was on the phone with me within 15 minutes and at my house within an hour. He did a great job diagnosing my refrigerator.

★★★★★

Really a professional service and showed he cared about my problem.

★★★★★

Excellent service from SOS Appliance Repair. On time with good communication throughout the process

★★★★★

Dies a good job, puts everything back as it was Had to order part told us when to expect him back and he arrived in that time .

★★★★★

Problem solved and on time for appointment

★★★★★

The guys were very nice, very professional, explain things very well.

★★★★★

It's too bad that you can't let us select all three because SOS has been timely they've been very professional and have resolved my problems ever since I bought my house

★★★★★

This service provider was great

★★★★★

They called to let me know when they would arrive and fixed the issue.

★★★★★

Very professional

★★★★★

Excellent service. On time as well.

★★★★★

Jose is the best! Knows everything about every appliance!

★★★★★

Jose & Brad were super. They scheduled their visits in a timely manner, were totally courteous, identified the problem & fixed it. My dishwasher hasn't worked this well in the 5 years I've lived here!

★★★★★

I had an absolutely amazing experience working with Jose. He was very professional, polite, and knowledgable about his work. I would recommend him to all of my friends and family and hope that his work is recognized by his employers.

★★★★★

He has been awesome. Great timeliness great communication. Has been able to fix everything if he is given the parts

★★★★★

Sos has been so punctual. Communication is always #1 with him.

★★★★★

Excellent service!!!

★★★★★

Very professional, kept us informed on parts order, arrived on the time he said.

★★★★★

SOS was available and show up the same day I called AHS. Very professional and worked out the problem with my washer in no time.

★★★★★

JOSE SOTO CAMEAND HE WAS ABLE TO FIX THE PROBLEM AND IAM PLEASED

★★★★★

Very professional. Contacted and set up an appointment in a timely manner and fixed the problem.

★★★★★

SOS repair was wonderful. Jose was there and problem fixed within 24 hours of my call to AHS

★★★★★

Jose the owner and Sebastian the tech are true professionals. Great people to deal with they really know their stuff.

★★★★★

Excellent service 👍 Parts came in quickly. Installing the parts went without a hitch

★★★★★

Good communication. Thorough job.

★★★★★

Everything was fantastic from filing the claim to repair! Contacted me with time of arrival.He repaired my stove fast and efficient. Could not have been a better experience. Satisfied from beginning to end

★★★★★

He is very good with what he does.He is very accommodating.

★★★★★

Jose was so accommodating and knows what he is doing . He is very helpful and wonderful person.

★★★★★

Very politef and knowledgeable! Thank you.

★★★★★

Jose was very professional. Replaced our dishwasher in a timely manner.

★★★★★

Excellent service! Very courteous and professional!

★★★★★

Puntual, cordial and profesional

★★★★★

Great customer service. Excellent work on our dishwasher before Thanksgiving. Thank you

★★★★★

Best repair man

★★★★★

Didn't waste time. Did his best to repair our machine.. efficient, courteous, and knowledgeable. He also made us feel comfortable. An all around good experience.

★★★★★

Very friendly and getting answers fast

★★★★★

faster than expected. Diagnostic was very quick and efficient.

★★★★★

SOS Repair is a great company, great response time, very technically proficient, always clear to relate information.

★★★★★

Great!

★★★★★

Jose is absolutely a professional and a great person Knows exactly how to fix the problem will always want him for a problem he can solve

★★★★★

Showed up on time, and fixed the problem.

★★★★★

Great in every way. Quick response. Very professional and knowledgeable. Would highly recommend.

★★★★★

Technician was professional and knowledgeable. I would gladly recommend SOS Repair and Service to anyone!

★★★★★

The Tech was prompt in contacting us and very informative and pleasant. He checked in with us daily to follow up on the parts he ordered. REAL customer service!.

★★★★★

Jose is a good honest person.

★★★★★

Repairman was professional, and as soon as he got the part for washer needed, he fixed it. This is a great insurance company. I am recommending this insurance company to all who will listen.

★★★★★

Replaced part quickly.

★★★★★

A+++++best in class!

★★★★★

A+++++Awesome service!

★★★★★

Excellent service, troubleshooting,, communication, and promptness service

★★★★★

thorough and efficient.

★★★★★

They are wonderful! Followed through and always checked up on us!

★★★★★

They came out fast, ordered the part and within a week, our fridge was working again.

★★★★★

Perfect assessment and repair.

★★★★★

Had a problem but it was as resolved very quickly would use them again

★★★★★

SOS Repair service was excellent. Timely, very professional, assessed problem and fixed, Took time to explain everything. Jose is great to work with! Will continue to ask for SOS for any appliance repairs.

★★★★★

Jose was here as soon as I notified him parts were delivered.

★★★★★

Jose is very professional, clean, and explained everything. I would recommend Sos All Star Appliance for any necessary repairs and prompt action.

★★★★★

Excellent contractor, professionalism, timeless, and highly qualified, this contractor is definitely an asset to AHS and his company, highly recommendable

★★★★★

Jose is very professional and explains everything he does. On time and dependable.

★★★★★

Gentleman very professional good mannered and knowledge of product and problem....

★★★★★

They were timely and professional.

★★★★★

Excelente service, technically proficient, very polite, overall he is an asset to AHS and SOS

★★★★★

Good diagnosis , timely service & professional repair.

★★★★★

They persevered when faced with the difficulty of removing the cooktop and were extremely careful so that the ceramic top did not break. They made sure it was working properly before they left and even called the next day to follow up to make sure all was well.

★★★★★

Jose, called ahead of time, arrived on time, very professional, and technically proficient, kept me informed and accomplished the mission, this person is an asset for his company and America Home Shield. America Home Shield, thank you for using such a proffessional

★★★★★

Went out of their way to meet with me on a Sunday.

★★★★★

He was the greatest help out of the others you sent

★★★★★

Called within four hours of filing claim. Came out next day and fixed problem....... Serviceman very nice.

★★★★★

Was on time got the job finished. Very friendly.

★★★★★

Sebashtion was great!!!!!!!

★★★★★

My fridge went out on Sunday and they arrived the following day. I appreciate their fast response and their professionalism.

★★★★★

Communication was excellent, and I really appreciated the prompt, friendly service. I would definitely recommend them for appliance repairs!

★★★★★

The technician was pleasant and friendly!

★★★★★

Jose is always nice and friendly

★★★★★

Jose called prior to appt time to confirm his ETA. Arrived early, explained parts that would be replaced and completed the job efficiently and before an hour. I choose his service for any future repairs. Thank you

★★★★★

They provided excellent service

★★★★★

Great service!

★★★★★

Jose was our tech. Amazing job, fast service. Very professional.

★★★★★

Excellent service, Jose was very Professional

★★★★★

On time and Jose explains the problem and how to resolve:

★★★★★

Jose was an excellent representative of his company.

★★★★★

Great service

★★★★★

Very courteous gentleman. He checked out the problem and is ordering what is needed to solve the problem.

★★★★★

Very prompt response when notified.

★★★★★

Jose is wonderful. Took extra care to make sure all was repaired and working well .

★★★★★

Jose was professional, addressed my issues, and worked with AHS to repair and or replace my appliances. Would recommend him for appliance repair,

★★★★★

The technician was professional and courteous. He was able to diagnose the problem right away and to repair the problem.

★★★★★

Great guy. Knows what he's doing.

★★★★★

Our tech was phenomenal, he came pretty quickly, diagnosed the issues right away, and fixed our issues. Excellent, courteous, and professional.

★★★★★

Repairman made apt right away. He was courteous, professional and fixed problem on first visit. Very appreciative of this kind of service!

★★★★★

Very professional and knows his stuff. He was able to fix my problem quickly and efficiently.

★★★★★

They came promptly, identified problem, ordered parts and was back to complete job in just a couple of days.

★★★★★

He was very professional Knowledgeable of product

★★★★★

They are great

★★★★★

They were courteous and professional. Listened to my input as to what was going on with my stove.

★★★★★

Jose is very prompt and communicates well during the process of evaluating and repairing my appliance. It's truly a pleasure doing business with SOS Repair and Service

★★★★★

Very professional person.

★★★★★

Very knowledgeable and professional. Great to work with.

★★★★★

Very knowledgeable, professional, and friendly.

★★★★★

Professional, polite, knowledgeable.

★★★★★

Professional, polite and knew his stuff.

★★★★★

Mr. Soto is knowledgeable and professional

★★★★★

SOS Appliance and Repair was on time , knowledgeable and professional.

★★★★★

Very good service Very polite you man

★★★★★

Jose is terrific and worked until my dryer noise was resolved from his first visit.

★★★★★

Jose has been very thorough in fixing my appliance issues. Almost done now.

★★★★★

Jose is such a professional and an excellent contractor. Was always on time knew exactly what to do. Very very nice man. He is an excellent asset to your company.

★★★★★

Best company the person who came to my house knew exactly what to do he was very professional and his customer service is excellent.

★★★★★

Jose at SOS is amazing! He came the same day and installed the oven that the other company couldn’t do.

★★★★★

Jose was wonderful. Very timely and personable. He was also very neat. I was impressed.

★★★★★

He was very professional and kept us informed. Would recommend him to my friends.

★★★★★

Great communication. Speedy repair.

★★★★★

Jose was awesome and was persistent to get our dishwasher working again.

★★★★★

Jose/SOS REPAIR is excellent...he has taken care of my calls with attention that is beyond what would be expected...I hope AHS keeps someone of this level of quality service, which a direct reflection of AHS. Thank you.

★★★★★

Great service. Very knowledgeable

★★★★★

Very polite and expedient. Thank you Jose!

★★★★★

I hope that this is the only company you send me for repairs....very reliable, skilled, professional...The technician, Jose, is very knowledgeable.

★★★★★

Called right away texted looked up model number same day. Sent tech determined part on available gave options to choose replacement right away

★★★★★

Quick and thorough work is always done. They listens to us in our concerns.

★★★★★

Responded promptly. Got all the information needed and the parts ordered. Very kind and professional! Would recommend this company to anyone! Even though it's Thanksgiving time everything should be done soon!

★★★★★

Service tech was very courteous,knowledgeable and wanted to do good work. The job was completed Wednesday He called me at 7:30am today to see if everything is working right. So far it is Hopefully any future repairs will Be handled as comlently as this. Very happy. Thank you

★★★★★

Easy and helpful

★★★★★

Right on time

★★★★★

Great customer servz

★★★★★

Very quick response.

★★★★★

Great communication, on time, quick worker, he knows what he's doing,... Yah need more workers like him,...

★★★★★

Jose was very helpful.

★★★★★

All of the above. Excellent service.

★★★★★

Got the appliances repaired 1st time. brought all necessary parts with him

★★★★★

all of the above! great company

★★★★★

Once the part was in they came quickly

★★★★★

He was very nice and installed the microwave. He is coming back to put a new part in iit. Jose Soto was very professional.

★★★★★

Jose always solves the problem. He is proffesional and efficent.

★★★★★

Jose is excellent and always fixes the problem

★★★★★

The technician was communicative and professional.

★★★★★

Jose is fantastic. Timely, professional, friendly and very experienced.

★★★★★

Jose is excellent as always. Prompt, hard working and experienced diagnostic technician.

★★★★★

He came out on a Sunday to diagnose the condition. Very impressive.

★★★★★

Jose has done an outstanding job keeping us apprised of the transit of parts and dates/time of service. He is extremely professional & has been transparent about the repairs needed to finally get our broiler on our DCS range repaired. He did this all within 3 visits, first visit to assess the problem, second to replace a part we knew was creating the problem & the third visit to complete the repair with additional parts that needed to be ordered. Very professional & respectful while working in our home.

★★★★★

Jose is worth his weight in gold as the saying goes. No problem is too big for him and he tackles each w/professionalism and know how.

★★★★★

All three of the above choices were provided. Jose did a great job - from start to finish.

★★★★★

no complaints...work completed and technician was informative, courteous.

★★★★★

Jose was very helpful and understanding my concerns with the poor workmanship that had been carried out on my washing machine by another contractor. He was very knowledgeable and brought my issue to a speedy and satisfactory conclusion.

★★★★★

Quick to respond and answered all my questions. Good communication.

★★★★★

Very happy with our service tech. Very friendly and professional.

★★★★★

Our tech was knowledgeable and friendly. Great communication during our process. Dryer working properly at this time.

★★★★★

The technician that came out was so friendly and pleasant and did an amazing job.

★★★★★

The moments pleased with the service they provide very professional and I love the idea that they contact you right away

★★★★★

He was very professional and explained the process well.

★★★★★

This company is always on time and gets the job done. They are very friendly and a pleasure to do business with

★★★★★

This company is always so prompt and relatable and efficient. Would recommend SOS to anyone. Great customer service. Always gets our issues fixed and in a wonderful amount of time.

★★★★★

I love working with this company and it’s technician’s. They are always so friendly and fix the issue in a very timely manner

★★★★★

Service was done within 24 hours very fast friendly and problem resolved

★★★★★

Awesome company to work with. Went above and beyond to resolve our issue. Would highly recommend

★★★★★

They always fix the problem. They respect my time and make sure they get here as soon as the parts arrive. They are professional as well as compassionate.

★★★★★

Jose was very knowledgeable and efficient. Explained everything to me. AHS is the best and so was Jose.

★★★★★

He' is the best. Very intelligent, polite, and an excellent communicator.

★★★★★

He is a good repair guy. Always solves the problems.

★★★★★

Jose is a great guy and good at his job. He narrowed down the problem like a professional.

★★★★★

SOS was great!

★★★★★

Timeliness professionalism resolution totally great experience with this company

★★★★★

SHOWED UP ON SCHEDULE, MADE DELIVERY AND SET UP QUICKLY AND NO MESS. ASKED IF THERE WAS ANYTHING ELSE THEY NEEDED TO, AND LEFT. ALL IN RECORD TIME.

★★★★★

Service was performed in a timely and professional manor

★★★★★

Excellent communication. Thorough work performed. Careful when working in your home. Very pleasant and professional technician.

★★★★★

Keep me informed. Tech was great

★★★★★

They called right away, have kept me informed about the process of the repairs, and have been very nice. I would highly recommend them.

★★★★★

Exelent service the technician jose is professional

★★★★★

Jose’ was persistent in finding and resolving the problem with our refrigerator’s ice maker !! After his last service call, he called to follow up and make sure the problem has been resolved !!

★★★★★

Very professional and had a replacement within 5days

★★★★★

He fixed it the first time he came out. We are so happy with his attention to detail - good technician

★★★★★

ALL 3 above Apply. He was Very Professional, courteous, knew what he was doing, and efficient. I was amazed on how Quick and efficient he was at doing his job. Thank you

★★★★★

He got the job done

★★★★★

He was very professional, carefully checked my appliances

★★★★★

This technician knows his stuff! He took care of the problem and even followed up over the holiday to make sure it was still working.

★★★★★

I highly recommend this company for the quick service and dedication to full resolution!

★★★★★

I was amazed by how quickly my repair was scheduled and completed - highly recommend!

★★★★★

Very responsive and great customer service!!! Highly recommended!

★★★★★

Jose was very professional and polite. He seem very knowledgeable with the problems

★★★★★

Very good service good and fast thanks sos repair

★★★★★

I would like to commend the exceptional service provided by Jose from SOS. He arrived promptly at the scheduled time and conducted a thorough assessment of the issue with remarkable professionalism and expertise. After a detailed examination of the equipment, he identified the problem and clearly articulated his findings to me. Furthermore, he took the initiative to procure a specific part necessary for the repair, reflecting his commitment to resolving the issue in an efficient manner. I greatly appreciate his dedication and the high quality of service rendered. His efforts not only restored my confidence in the system but also alleviated my concerns, ultimately saving me both time and stress. Thank you, SOS, for your outstanding support.

★★★★★

Perfection

★★★★★

Jose is a true professional and I want him going forward.

★★★★★

Very good

★★★★★

The technician was very flexible and professional. I appreciate that he made our appointment a priority. The only issue that I had was that the brackets would not put on the washer, machine and pedestal, which I did report just in case. Overall, I will be using his services in the future if he is still available.

★★★★★

He was very upfront, professional, courteous, and most importantly, he kept us up-to-date on the entire process.

★★★★★

Jose was excellent and communicated well during this process.

★★★★★

Jose was professional and did a great job

★★★★★

Jose is the best! He did a great job. Very nice, knowledgeable and fixed my appliances! Spot on with ordering the parts and calling to schedule installation. Very happy! Ty !!

★★★★★

Very good abut following up and keeping me informed.

★★★★★

My 18 years old refrigirator was unrepairable. The SOS company sugested to replace it. Thanks.

★★★★★

SOS Repair & Service did a wonderful job. The were quick in getting out to the house and he was very professional. I would use his service again.

★★★★★

Jose was very good and on time.

★★★★★

Fast service friendly professional.

★★★★★

The gentleman came out promptly and looked at my washer , from top to bottom and he told me that you all would get back in touch with me He was great Thank you

★★★★★

Excellent Timeliness,, Professionalism ! Problem Solved !!! Very Pleased ! NOTE: Jose Soto of SOS returned today (2/24/22) to finish repairs to my Refrigerator, specifically to the housing of the water filter which he did expertly and quickly and very efficiently.

★★★★★

Jose was extremely courteous and professional. They worked with my schedule and called the day before to commit to an agreed upon appointment. For me, all of that is important and I will use them again if I ever need them.

★★★★★

They were amazing!!!

★★★★★

professional young men and they work very fast . thank you

★★★★★

He always explains and tries hard to fix the product

★★★★★

He explained everything and tried fixing machine

★★★★★

Always provide explanations..

★★★★★

Polite and gets the job done

★★★★★

Fixed product and explained the causes of issue

★★★★★

He was very knowledgeable n very nice. Showed up when he said

★★★★★

Excellent company. Great service

★★★★★

Great tech and friendly. He fixed the problem and followed up to make sure it was right. Thank you.

★★★★★

Because he did what he said he was doing. Good friendly person.

★★★★★

SOS technicians are always timely and solve the issue quickly. I also appreciate that they communicate directly with me about findings. Will request them again! Thanks

★★★★★

Very knowledgeable ! Does his in a professional manner! Very courteous!

★★★★★

Great Service

★★★★★

EXCELENTE,RESPONDABLE,RESPECTIODO, Y LLEGAN A TIEMPO, gracias AHS Y SOS

★★★★★

SOS came out in 2 days and the young man was very professional and found the problem right away.

★★★★★

Jose was here today and had the problem with parts and all resolved in no time and very professional 👍🏻

★★★★★

Quick response to problem and professionalism….👍🏻 Follow up call from Jose too

★★★★★

He was the kindest and most caring guy we have ever had. Ever!

★★★★★

Jose was excellent, timely and very professional. Very pleased with him

★★★★★

They took over after a change in vendor and were very attentive and completed the work.

★★★★★

Washer repair. Timely and excellent.

★★★★★

Had delay in getting initial report to AHS which did cause an inconvenience on us and a delay but SOS was amazing and rectified the situation. Overall, we are very pleased with them!

★★★★★

Excellent company I have recommended them to many people

★★★★★

Highly Professional skilled serviceman.